The benchmarking Cockpit 2019 with more than 225 participants has been released.

As planned the Cockpit 2019 has been released with more participants, specific loyalty benchmarking figures and loads of new functionality.


Customer Experience benchmarking, Call Center benchmarking, Contact Center benchmarking or Service Center benchmarking! No matter how you call it, you get it all with the 2019 Service Excellence Cockpit.