The Service Excellence Market Report 2017 is available!

Order Europe’s most comprehensive Service Center Benchmarking Report and use it to get an overview of the customer service market and learn about the latest trends in the industry, such as the deployment status of online communication channels. It also includes an excursus about “The digital Service Center”.

Order Europe’s most comprehensive Service Center Benchmarking Report and use it to get an overview of the customer service market and learn about the latest trends in the industry, such as the deployment status of online communication channels. It also includes an excursus about “The digital Service Center”.

To get your copy of the report 2017 contact us at: info@service-excellence-cockpit.ch

Here you find a sample of the report 2017.